# How to Fix AOL Email Not Syncing to Outlook?

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AOL Mail remains a popular email service for many users, while Microsoft Outlook is one of the most widely used email clients, offering powerful tools for managing multiple email accounts in one place. However, many AOL Mail users who try to sync their AOL email to Outlook sometimes encounter frustrating problems Outlook fails to sync emails, new messages don’t appear, or you may see error messages like "Cannot connect to AOL server."

When AOL email doesn’t sync properly with Outlook, it interrupts your workflow, causing missed emails and communication delays. The good news is, most of these syncing issues can be fixed with some methodical troubleshooting and proper configuration. In this article, we’ll explore why AOL email might not be syncing with Outlook and provide comprehensive solutions to fix the problem.

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### Common Reasons AOL Email Is Not Syncing with Outlook

Understanding the root causes will help in diagnosing the issue correctly. Here are some frequent reasons for AOL Mail failing to sync with Outlook:

* **Incorrect Account Settings:** Wrong server addresses, ports, or authentication details can prevent syncing.
* **Outdated Outlook Version:** Older versions may not support current AOL server protocols.
* **Poor or Unstable Internet Connection:** Interruptions can cause syncing failures.
* **Two-Factor Authentication (2FA) or Security Settings:** AOL accounts with 2FA enabled require app-specific passwords.
* **IMAP/POP Settings Conflicts:** Misconfigured IMAP or POP settings may prevent proper email fetching.
* **Corrupted Outlook Profile or Data Files:** Damaged PST or OST files can disrupt syncing.
* **Firewall, Antivirus, or VPN Interference:** Security software can block Outlook’s connection to AOL servers.
* **Server Outages or Maintenance:** Temporary AOL server issues can affect syncing.
* **Large Mailbox or Excessive Emails:** A very large mailbox can slow or block syncing.
* **Incorrect Date & Time Settings:** Mismatched system time can cause authentication failures.

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### How to Fix AOL Email Not Syncing to Outlook: Step-by-Step Solutions

#### 1. Verify AOL Mail Server Settings in Outlook

The first step is to ensure that your Outlook is configured with the correct incoming and outgoing server settings for AOL Mail.

For **IMAP (recommended)** settings:

* **Incoming Mail Server (IMAP):** imap.aol.com\
  Port: 993\
  Encryption: SSL/TLS
* **Outgoing Mail Server (SMTP):** smtp.aol.com\
  Port: 465 or 587\
  Encryption: SSL/TLS

For **POP3** (less common):

* **Incoming Mail Server (POP3):** pop.aol.com\
  Port: 995\
  Encryption: SSL/TLS
* **Outgoing Mail Server (SMTP):** smtp.aol.com\
  Port: 465 or 587\
  Encryption: SSL/TLS

Also, ensure your username is the full AOL email address, and password is correct.

**How to check/change settings in Outlook:**

* Open Outlook and go to **File > Account Settings > Account Settings**.
* Select your AOL account and click **Change**.
* Verify incoming/outgoing server details and encryption.
* Click **More Settings > Outgoing Server** and check **My outgoing server (SMTP) requires authentication**.
* Save and exit.

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#### 2. Update Microsoft Outlook to the Latest Version

Using an outdated Outlook version can cause compatibility problems.

* Open Outlook.
* Go to **File > Office Account > Update Options > Update Now**.
* Install any available updates and restart Outlook.

***

#### 3. Check Your Internet Connection

Make sure you have a stable and fast internet connection. Syncing requires uninterrupted connectivity.

* Test browsing and streaming.
* Restart your router if needed.
* Avoid using public or restricted networks.

***

#### 4. Generate and Use an App-Specific Password for AOL (If 2FA Enabled)

If your AOL account has two-step verification enabled, your regular password won’t work in Outlook. Instead, generate an app-specific password.

* Log in to your AOL account via a web browser.
* Go to **Account Security > Manage App Passwords**.
* Generate a new app password for Outlook.
* Use this app password instead of your regular password in Outlook.

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#### 5. Remove and Re-Add Your AOL Account in Outlook

Sometimes, the account profile gets corrupted.

* In Outlook, go to **File > Account Settings > Account Settings**.
* Select your AOL account and click **Remove**.
* Restart Outlook.
* Add your AOL account again using the correct server settings.

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#### 6. Repair Outlook Data Files (PST or OST)

Corrupted data files can cause syncing issues.

* Close Outlook.
* Open **Control Panel > Mail > Data Files**.
* Select your AOL account and click **Open File Location**.
* Use Microsoft’s **Inbox Repair Tool (scanpst.exe)** to scan and repair PST files.
* Alternatively, delete the OST file and restart Outlook to rebuild it (only for IMAP accounts).

***

#### 7. Disable Firewall, Antivirus, or VPN Temporarily

Security software may block Outlook’s connection to AOL servers.

* Temporarily disable your firewall or antivirus.
* Try syncing emails.
* If it works, add exceptions for Outlook and AOL servers in your security software.
* Re-enable security software afterward.

***

#### 8. Check AOL Mail Server Status

Server issues on AOL’s side can prevent syncing.

* Visit Downdetector or AOL’s help page.
* If servers are down, wait for AOL to resolve the issue.

***

#### 9. Clear Large Mailboxes or Excess Emails

An excessively large mailbox slows syncing.

* Log in to AOL Mail via web.
* Delete or archive old emails.
* Empty Trash and Spam folders.
* Try syncing again.

***

#### 10. Verify System Date and Time Settings

Incorrect date/time settings cause authentication failures.

* On Windows, right-click the clock on the taskbar and select **Adjust date/time**.
* Enable **Set time automatically** and **Set time zone automatically**.
* Restart Outlook.

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#### 11. Run Outlook in Safe Mode

Safe mode disables add-ins which might interfere.

* Press **Windows + R**, type `outlook.exe /safe`, and press Enter.
* If syncing works, disable problematic add-ins via **File > Options > Add-ins**.

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#### 12. Create a New Outlook Profile

A corrupted profile can cause syncing issues.

* Close Outlook.
* Go to **Control Panel > Mail > Show Profiles > Add**.
* Create a new profile and add your AOL account.
* Set the new profile as default.

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### Preventive Tips for Smooth AOL and Outlook Syncing

* Regularly update Outlook and AOL Mail app.
* Avoid storing excessive emails in your mailbox.
* Periodically repair Outlook data files.
* Use app-specific passwords with 2FA enabled accounts.
* Avoid using multiple email clients simultaneously accessing the same account.

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### Conclusion

AOL email not syncing with Outlook can disrupt your communication and productivity. However, most syncing problems are solvable by verifying your account settings, updating software, managing security settings, and repairing data files. By following the detailed steps above, you can usually restore seamless syncing between AOL Mail and Outlook.

If you continue to experience problems despite trying these solutions, contacting AOL support or Microsoft Outlook support might be necessary for advanced troubleshooting.

With patience and the right approach, you can enjoy the full benefits of managing your AOL email efficiently through Outlook once again

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